The service is outstanding here. Communication is brilliant. I ordered new rubber die parts for our company stamps. I had let them know what I wanted but when I saw the proof, I asked for a couple of changes to be made. Another proof came through within minutes which was perfect. That was in the afternoon, late afternoon I received an email saying that the courier had picked up my parcel, by 9 am the following morning my parts were here. I am so impressed with this company, Antoinette was such a pleasure to deal with and made every step a breeze. I can't recommend them enough, they deserve ten stars!